Legal

Practiceful is operated by Intelligena LLC, a California limited liability company. These are the documents that govern your use of it.

Terms of Service and User Agreement Rewritten in full. The contracting party is now named as Intelligena LLC, disputes are resolved by individual arbitration in San Diego County with a 30-day opt-out, and the limitation of liability, warranty disclaimer and indemnity are restated. You agree to this when you create an account Acceptable Use Policy What may not be done here, and what happens when it is — including the three-strike repeat-infringer rule. You agree to this when you create an account Refund and Cancellation Policy New, and it states nothing that was not already section 9 of the Terms — it renders the identical fragment. What changed is that the refund, renewal and cancellation terms are now a titled document linked from every footer, instead of a clause a buyer had to already be reading the Terms to find. Privacy Policy Cookie Policy Subprocessors Copyright and DMCA Policy Security Practices New. The controls we actually maintain, stated as commitments a customer can hold us to rather than as adjectives — and, in the same voice, the attestations we have NOT obtained. Accessibility Statement New. The standard we build to, where we know we fall short of it, and how to tell us about a barrier. HIPAA Business Associate Agreement

How money moves

Intelligena LLC is a software company. We charge our own customers a subscription fee for access to our software.

Where our software helps a customer take a payment from their client or learner, that payment is processed by Stripe directly into that customer’s own Stripe account. Intelligena is not a bank, a money transmitter or a payment facilitator, and we never take custody of, hold, or pay out funds belonging to our customers or to their clients. Where a platform fee applies to such a payment, it is disclosed in advance and collected by Stripe at the time of the charge; we receive nothing else from it.

Card details are collected and stored by Stripe. Intelligena does not receive or store complete card numbers.

How to reach us

General and legal: legal@intelligena.com
Privacy requests: privacy@intelligena.com
Copyright / DMCA: dmca@intelligena.com
Abuse reports: abusereport@intelligena.com
Support: support@practiceful.com
Telephone: (619) 335-8730

Notices in writing

Any notice this agreement requires to be given in writing may be sent to:

Intelligena LLC
3400 Cottage Way Ste G2
Sacramento CA 95825
United States of America