Straight answers

It’s everything. Scheduling, billing, your website, notes, intake and the HIPAA controls are all in the one flat plan. The only paid extra is $7/mo for each additional provider. See the full comparison.

We’re a lean team, and we make money when you stay, not by upselling you into a higher tier. The low price is the mission, not a gimmick: it widens access to good tools for every independent professional.

Yes. You cancel from the Subscription page in your account. The refund and cancellation policy explains exactly what happens next.

Practiceful is live and onboarding practices by invitation. Sign up and tell us about your practice; we email you as soon as your place is approved, and your first twelve months are on us. No card is needed to sign up.

Adding a client is one short form, and you can book and bill them straight away; they do not need an account first. There is no automatic import yet, so if you are bringing a long list, email support@practiceful.com and we will work through it with you.

We only advertise what’s built. Telehealth video and secure in-app client messaging are on the roadmap, not shipped. There is no self-serve import of an existing client list yet either.

By card, through Stripe. You connect your own Stripe account, and client payments go straight to it: we never hold your money, and we never store card numbers.

Your practice, not ours. Clients book from your website or a link you send, sign their intake forms and pay invoices from secure links, without having to create an account to do it.

It’s built for HIPAA workflows: an append-only audit log of every record access, email one-time-code MFA for anyone who can reach client data, and card data we never store (payments run through Stripe). Before you put protected health information in, we sign a Business Associate Agreement with you; that’s a requirement, not an upsell, and it’s free. HIPAA compliance is something your practice holds and we support; no software can hold it for you.

Yes. Email support@practiceful.com or use the contact form; a person reads every message and replies within one business day.